Category Archives: Customer Service / Customer Retention

Marketing Tip 15: Do the groundwork on your potential customers. Understand them

Day 15 of ’30 days, 30 marketing tips’ Marketing Tip 15: Do the groundwork on your potential customers. Understand them.

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Marketing Tip 11: Constantly review and enhance user experience (UX)

Day 11 of ’30 days, 30 marketing tips’ Marketing Tip 11: Constantly review and enhance user experience (UX)

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The Importance Of Customer Service for an online business

A business can drive as many enquiries to the business as possible but if the customer service is no good, all efforts become a waste of time. It is important to ensure that from the beginning of a customers journey, … Continue reading

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Customer retention, how to do it right.

Obtaining a new customer can be hard work, keeping them is even harder. it is important to make the most of each customer. Customer retention is the way to do this. Customer retention can grow or save your business through … Continue reading

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